I’m out of town so haven’t actually seen the bed yet but I will comment on the customer service. There was a n issue with delivery (not timberdogs fault) and Lena was amazing. She reached, kept me informed and sent me a replacement very quickly. I will not hesitate to buy from timberdogs again. Thank you so much
So much thought was put into this pet bed and it shows. It takes some getting used to in terms of how to operate it but I won't remove a star for that. This bed's an investment and so is a few minutes of your time in learning how to pack and roll it up. Would give 10 stars if I could
can verify that stitching on these dog beds are excellent and the nylon is as thick as they claim.
Bought this as an early Christmas girt for our dog Alfie and he took right to it. Great travel bed. Will be purchasing another for our new puppy arriving in a few weeks.
So many complainers whining about the price. It costs what it costs and if you've actively used RuffRest you'd see why and agree. Weve had a lot of dogs in this old house of ours and have been through many pet beds. To my knowledge there is NO other pet bed out there that has it's foams wrapped individually. The reason why other pet beds are so cheap is that the foam is very easily soilable. They're banking on you chucking out your old pet bed to go buy a new one immediately. That's why Costco and Walmart's got em for like $40. Check the foam on your current pet beds folks -- they're exposed and not individually sealed. Meanwhile RuffRest uses sealed liners so if your dog has an accident or the whole pet bed gets soaked, the inner foams will remain intact. There's a bunch of other cool features but if anyone actually cared to read about how the pet bed was made they'd see that the bed is FAIRLY priced. It's luggage you guys. Luggage is not cheap. And it manages to be a pet bed at the same time and so much more.
Hi Robert! If we didn't know any better we'd swear you work in the biz! You're right about our foam. We use thick PVC covers to keep the foams dry and intact. They're not hermetically-sealed (the covers have zippers), so if you do dunk your bed in deep water for an hour, your foams will of course get water logged! However, if there are topical accidents - like urine, vomit, food, water, and other spills on top of the RuffRest, these things will not sink into the foam. We want this dog bed to outlast the competition and we've built it to tank-like specifications. Thanks for your review!